Terms and Conditions
In These Terms And Conditions Of Use (“Terms And Conditions”), “We”, “Our”, And “Us” Refers To a Trusted Brand by Askani Group of Companies (askanigroup.com). Use Of This Website Constitutes Your Acceptance Of These Terms And Conditions, As May Be Amended From Time To Time. If You Do Not Agree To These Terms And Conditions, Please Do Not Use This Website. We Reserve The Right, At Any Time, To Modify, Alter, Or Update These Terms And Conditions Of Use, And You Agree To Be Bound By Such Modifications, Alterations, Or Updates.
Trusted Brand by Askani Group of Companies has taken every care in the preparation of the content of this website, in particular, to ensure that prices quoted are correct at the time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. Packaging may vary from that shown. The weights, dimensions, and capacities given are approximate only. We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will accurately reflect the product’s color on delivery.
LINKS TO OTHER WEBSITES
Trusted Brand by Askani Group of Companies Makes No Representation Regarding The Content Of Any Other Websites You May Access From This Website. When You Access Any Other Website Than This Website, Please Understand That It Is Independent Of the Trusted Brand by the Askani Group of Companies And That the Trusted Brand by the Askani Group of Companies Has No Control Over The Content On That Website. A Link To Any Other Website Does Not Mean That a Trusted Brand by Askani Group of Companies Endorses Or Accepts Any Responsibility For The Content Or Use Of Such Website.
PASSWORD & SECURITY
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Trusted Brand by Askani Group of Companies shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.
We follow a confidential order and shipping procedure in which your data is solely used for a secured and straightforward order and shipping process. Furthermore, your data is treated with absolute confidentiality.
ACCEPTANCE OF THE ORDER
The acceptance of your order begins with the delivery of an Email confirming the contents of your order and fulfilling the document requirements.
PRICING & QUANTITY
In the event of pricing updates by the brand once an order is placed, Trusted Brand by Askani Group of Companies has the right to update prices on the website and orders already placed by customers.
Trusted Brand by Askani Group of Companies has the right to restrict product quantities depending upon the availability of stock once an order is placed. The customer will be informed of it via email or on the contact # mentioned in the order.
- Unwashed, unworn, wrong, or defective items may be exchanged within the same brand (depending upon the stock availability) within 14 days from the date of delivery. Any product which is ‘Stitched’ for the customer will NOT be entertained for exchange or return.
- Similarly, any unstitched product purchased from Trusted Brand by Askani Group of Companies will not be open for any claims or exchanges if the customer has already got it stitched.
- Trusted Brand by Askani Group of Companies will be responsible for shipping costs on defective/wrong merchandise.
- Trusted Brand by Askani Group of Companies will not accept exchanges for any item that has been washed, dried, damaged, or stained in any way. This includes items that have been damaged or shrunk in a dryer. Trusted Brand by Askani Group of Companies is not responsible for bleeding, damage to the print, or fading of colors due to washing. Items offered in our Sale and Discount sections will NOT be entertained for exchange or return.
- Trusted Brand by Askani Group of Companies has full rights to update the Exchange policy without any prior notice.
There is no money refund offered on all purchased items. Customers can apply for a return within 14 days of delivery if a defective or incorrect item is delivered. However, any such item(s) will NOT be entertained for return if it is used, washed, dried, damaged, or stained in any way.
DISCOUNT & SALE OFFERS
Any items that are at discounted prices are non-exchangeable and non-returnable
Our shipping timing for orders DELIVERY within PAKISTAN is 3-5 working days if the product is available, otherwise, the customer will be informed regarding the availability. For International Customers delivery timing will be 15 to 20 working days if the product is available, otherwise, the customer will be informed regarding the availability.
There can be unexpected delivery delays due to customs clearance. The delay can go up to 5-7 working days.
Delivery charges vary depending on the type of products ordered and the service you select and cannot be refunded. Trusted Brand by Askani Group of Companies takes no responsibility if there are any additional charges in terms of customs or duties charged by the local authorities. The customs charges have to be borne by the customer.
ACKNOWLEDGMENT & ACCEPTANCE OF YOUR ORDER
If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order. Our acceptance of your order will take place upon dispatch of the product(s) ordered.
MAINTENANCE OF THE PRODUCT
For durability of the fabric, we highly recommend all our customers only dry clean the apparel to avoid color bleeding and fabric shrinkage issues.
Trusted Brand by Askani Group of Companies tries its level best to make deliveries in the most reasonable time possible. But order deliveries may be delayed in case of certain unexpected situations; Trusted Brand by Askani Group of Companies does not assume any responsibility for delayed deliveries, though it does everything in its power to avoid them
SUITS WITH CUSTOM STITCHING
- The stitching would be done according to the picture; however, there could be some variation depending on the fabrics included in the product and on the embellishments available in the market (for example laces, ribbons, buttons, etc.)
- Sometimes there is a case that the suit in the picture is stitched using more than 1 suit (extra fabric is used, or sometimes 2 suits are used); in that case, the most identical design would be made using the single suit you have purchased.
Any instructions regarding the order including but not limited to delivery, stitching, feedback, and contents are to be given via email at the following addresses. To safeguard the customer’s interests and proper record keeping, any correspondence made via call can be deemed void. Customers may be asked to send emails to back up the required changes or feedback
This information, Services, Products, and Materials Contained In This Website, Including Without Limitation, Text, Graphics, Video, Audio, and Hyperlinks, Are Provided “As Is” And Without Warranties Of Any Kind, Either Express Or Implied. Trusted Brand by Askani Group of Companies Disclaims All Representations And Warranties, Express Or Implied, Concerning Such Information Services, Products And Materials, Including But Not Limited To Warranties Of Merchantability And Fitness For A Particular Purpose, Title, Non-Infringement, Freedom From Computer Virus, And Implied Warranties Arising From Course Of Dealing Or Course Of Performance To The Fullest Extent Permissible Under Applicable Law. You Acknowledge, By Your Use Of This Website, That Your Use Of This Website Is At Your Risk, That You Assume Full Responsibility For All Costs Associated With Any Necessary Servicing Or Repairs Of Any Equipment You Use In Connection With Your Use Of This Website, And No Event Shall Trusted Brand by Askani Group of Companies Be Liable For Any Direct Or Indirect, Special, Punitive, Incidental, Exemplary, Or Consequential Damages Or Any Damages