Payment Policy

Choose at checkout

Ways to pay

• Pakistan · PKR

  PayFast

  Pay on PayFast's secure page with any Pakistani card, a mobile wallet or your bank account.

  • Visa, Mastercard, UnionPay & PayPak
  • Mobile wallets
  • Direct bank account payment
• Pakistan only

  Cash on Delivery

  Pay the full amount in cash when your parcel arrives — no advance needed.

  • Available nationwide
  • No advance payment
  • Please keep the exact amount ready

Security

How your payment is protected

• Card and wallet details are entered on the secure hosted page of our payment partner (PayFast), which is PCI-DSS compliant. They never reach or stay on our servers.
• Every page of askanigroup.com is served over encrypted HTTPS.
• Your bank may ask you to approve the payment with an OTP or 3-D Secure — an extra lock that keeps your card safe.
• Not included: We will never ask for your card number, PIN, CVV or OTP by phone, WhatsApp, SMS or email.

Paying from abroad

Currency & exchange rates

Our prices

Set in Pakistani rupees (PKR). Other currencies on the site are shown for convenience.

What you're charged

PayFast charges in PKR.

Bank fees

Your bank converts at its own rate and may add a foreign-transaction fee — this is set by your bank, not by us.

🇵🇰 Pakistan

Cash on Delivery

Cash on Delivery is available on orders delivered anywhere in Pakistan. There's no advance — you pay the full amount in cash when your parcel arrives.

• Please keep the exact amount ready; couriers may not carry change.
• You pay the courier only for the parcel you ordered — the amount is printed on the parcel and matches your confirmation email.
• Please accept the parcel you ordered — every refused COD parcel costs a two-way delivery, and future orders may need to be prepaid.
• Cash on Delivery isn't available for international orders.

Made for you

Stitched & custom orders

Stitched and made-to-order pieces are cut to your measurements, so they need an advance payment of 50% of the order total before our tailors begin. The balance is paid online or, in Pakistan, on delivery.

You can cancel for a full refund until stitching starts. Once work has begun the advance can't be refunded — unless the fault is ours, in which case we alter or remake the piece at our cost.

Protecting you

Order verification

To keep every customer safe, we may confirm an order by phone or WhatsApp before dispatch — especially first orders, high-value orders, or where billing and delivery details don't match. Payments are also screened for fraud by our payment partners.

If we can't verify an order, or a payment partner flags it, we may cancel it and refund everything you paid in full.

If something goes wrong

Failed or double payments

1. 1

   Don't pay again straight away

   Check your email and My Account first — the order may already be confirmed.
2. 2

   Send us the details

   Share a screenshot of the deduction (date, amount, last 4 digits of the card) with your email address on WhatsApp.
3. 3

   We resolve it

   If the payment reached us, we confirm your order or refund any duplicate charge. If it didn't, your bank reverses it automatically — usually within 7–10 working days.

Where your money goes back

Refunds

When

Within 7–10 working days of approval.

Online payments

Back to the original card, wallet or account wherever possible.

Cash payments

By bank transfer or mobile wallet — we'll ask for your details.

When a refund is due is set out in our Return & Refund Policy. Your bank may take a few extra days to show the credit, and card refunds in another currency may differ slightly because of exchange rates.

Fine print, in plain words

Prices, coupons & errors

• Prices include the item and any options you choose; shipping, handling and — where collected — duties are added and shown separately at checkout.
• Coupon codes and loyalty points are applied at checkout under their stated terms, can't be exchanged for cash, and can't be added after an order is placed.
• If an obvious pricing or technical error slips through, we'll contact you before dispatch: you can pay the correct price or cancel for a full refund.

Payment FAQs