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Shipping Policy

Hand-packed, fully tracked, and delivered across Pakistan and around the world.

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Every Askani Group order is checked, folded and packed by hand, then handed to couriers we trust — so it reaches you safely, quickly and fully tracked, whether you live in Lahore or London.

  • Dispatched in 2–3 working days

    Ready-to-ship items leave us fast. Stitched pieces take a little longer.

  • Pakistan: 3–5 working days

    Free delivery on orders over Rs. 24,000.

  • Worldwide to 7 countries

    Express delivery with SkyNet Worldwide Express, tracked door to door.

  • No hidden charges

    Shipping is calculated by weight and shown in full before you pay. Duties are explained up front.

Before your parcel ships

Order processing

We prepare and dispatch ready-to-ship orders within 2–3 working days. Our working days are Monday to Saturday, excluding public holidays; orders placed on a Sunday or a holiday start processing on the next working day. You'll receive an email the moment your parcel ships.

  • Stitched & made-to-order pieces are tailored to your measurements, so they need extra days — the exact time is shown on the product page and at checkout.
  • Some items ship from a partner warehouse. When that applies, the product page shows the extra 12–20 days before dispatch.
  • Cash on Delivery orders may receive a quick call or WhatsApp to confirm the order before it ships. Orders we can't confirm may be cancelled.
  • Orders with several items ship together once every piece is ready, unless we tell you otherwise.

🇵🇰 Nationwide

Delivery within Pakistan

Delivery time
3–5 working days after dispatch. Major cities are usually quickest; remote areas can take a day or two more.
Charges
Rs. 300 for the first kg, then Rs. 200 for each additional kg.
Free delivery
On every order over Rs. 24,000.
  • We ship with TCS and other reputable courier partners, choosing the fastest reliable service for your city.
  • Cash on Delivery is available across Pakistan — see our Payment Policy.
  • The courier will call before delivery, so please give a phone number you'll answer.

🌍 Worldwide

International delivery

We ship worldwide with SkyNet Worldwide Express, with a tracking number for every parcel. Delivery times below are counted in working days after dispatch and include normal customs clearance. International orders are prepaid — Cash on Delivery is available in Pakistan only.

International delivery times and charges by country
CountryDeliveryFirst kgEach extra kgDuties
United States10–15 working daysRs. 8,817≈ $35.02Rs. 3,428≈ $13.62Paid on delivery
United Kingdom5–10 working daysRs. 5,857≈ $23.26Rs. 2,155≈ $8.56Paid on delivery
Canada10–15 working daysRs. 8,817≈ $35.02Rs. 3,428≈ $13.62Paid on delivery
Australia5–10 working daysRs. 7,541≈ $29.95Rs. 2,169≈ $8.62Paid on delivery
United Arab Emirates5–10 working daysRs. 3,468≈ $13.78Rs. 1,304≈ $5.18Paid on delivery
Saudi Arabia5–10 working daysRs. 4,744≈ $18.84Rs. 1,733≈ $6.88Paid on delivery
Bangladesh5–10 working daysRs. 4,850≈ $19.26Rs. 2,166≈ $8.60Paid on delivery

Rates are in Pakistani rupees with an approximate US-dollar value and include the courier's fuel surcharge and packing. Checkout calculates the exact charge from your order's weight and shows it in your chosen currency before you pay. Don't see your country? Ask us — we can often arrange it.

International orders

Customs, duties & taxes

What you pay at checkout — and what you may pay at the door

For most countries, our prices and shipping charges do not include import duties, VAT or customs fees. If your country charges them, they are collected from you by the courier or customs on delivery (known as DDU — Delivered Duty Unpaid). Checkout shows a clear notice when this applies to your country.

  • Duty rates and thresholds are set by your country's customs authority, not by us. If you're unsure, your local customs website or the courier can advise before you order.
  • Customs may occasionally ask for your ID or a tax number to release a parcel. Please reply to the courier promptly to avoid delays or the parcel being returned.
  • If a parcel is refused because of duties, it is returned to us and handled as a refused parcel under our Return & Refund Policy. Duties and taxes are paid to the authorities and cannot be refunded by us.

Know where it is

Tracking your parcel

  1. Your parcel ships

    We email your tracking number and courier name the moment it's dispatched.
  2. Follow it live

    Open our Track Order page and enter your order or tracking number — no login needed. Registered customers can also see every order in My Account.
  3. Delivery day

    The courier calls before delivery. Please keep your phone nearby.

Getting it right

Address & delivery attempts

  • Please give a complete address (house or flat number, street, area, city, postcode) and a reachable phone number.
  • Need to change the address? Message us before dispatch with your order number — once the parcel is with the courier it can't be changed.
  • Not included: We can't deliver to P.O. boxes or forwarding addresses that don't accept courier deliveries.
  • Not included: If delivery fails because of an incorrect address, no answer after the courier's attempts, or refusal, the parcel returns to us. Sending it again carries a new delivery charge; refunds follow our refused-parcel rules.

Eid, sales & the unexpected

Peak seasons & delays

Around Eid, Independence Day, year-end sales and new-collection launches, order volumes rise across Pakistan and couriers can take a few extra days. Weather, strikes, customs inspections and public holidays can occasionally slow things down too. When a delay affects your order, we'll tell you — and if a parcel seems stuck, message us with your order number and we'll chase it with the courier for you.

Ordering for an event? Order early and tell us the date — we'll do our best to help it arrive in time.

Covered by us

Damaged or missing parcels

Tell us within 72 hours — we'll make it right

If your parcel arrives damaged, opened or with an item missing, please take photos of the parcel before opening it, record a short unboxing video, and contact us within 72 hours of delivery. We'll send the same item again or refund you in full, at our cost — see our Return & Refund Policy.

If tracking shows “delivered” but you haven't received it, contact us within 72 hours and we'll open an investigation with the courier straight away.

Shipping FAQs

How long does delivery take in Pakistan?

Orders are dispatched within 2–3 working days, then delivered in 3–5 working days by our courier partners. Major cities are usually at the faster end; remote areas can take a little longer.

How much is shipping in Pakistan?

Rs. 300 for the first kg and Rs. 200 for each additional kg. Delivery is free on orders over Rs. 24,000. The exact amount is always shown at checkout before you pay.

Do you ship internationally?

Yes — to 7 countries via SkyNet Worldwide Express with full tracking, usually in 5–15 working days after dispatch. Charges for every country are listed on this page.

Will I have to pay customs duty on an international order?

Possibly. For most countries our prices and shipping charges do not include import duties or taxes. If your country's customs charges them, the courier collects them from you on delivery. We state this clearly at checkout before you pay.

How is the shipping charge calculated?

By the packed weight of your order, rounded up to the next whole kilogram, because that is how couriers bill us. A typical unstitched or stitched suit weighs about 1 kg once packed.

Can I change my delivery address after ordering?

Yes, as long as your order hasn't been dispatched. Message us with your order number and the new address as soon as possible. Once a parcel is with the courier, the address can no longer be changed.

How do I track my order?

Your tracking number is emailed to you the moment your parcel ships. You can follow it any time on our Track Order page with your order number or tracking number — no login needed.

Still have a question?

Questions about delivery to your city or country? Our team is happy to help.